The following are things to consider before installing VoIP:
- If a phone number change is required when switching to VoIP, make sure to notify us about this change. The monitoring station has no way to contact you should an alarm be activated if we do not have your new number.
- It may be difficult for you to connect with a local 911-dispatch center or for the dispatch center to identify the location of the Internet based 911 call.
- In addition to alarm system battery back-up equipment, VoIP may need additional battery backup to maintain communications in the event of a power outage.
- Routers, Modems, VoIP Interfaces all require battery backup power.
- There could be costs and modifications for your alarm system to communicate









